LeadFlow AI
Terms Privacy AUP

Terms of Service

Last updated: June 8, 2026

Contents

  1. Acceptance of Terms
  2. Description of Service
  3. User Accounts & Responsibilities
  4. Acceptable Use
  5. Subscription & Billing
  6. Intellectual Property
  7. Limitation of Liability
  8. Disclaimer
  9. Indemnification
  10. Governing Law
  11. Changes to These Terms
  12. Contact

1. Acceptance of Terms

By accessing or using LeadFlow AI's platform, website, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you (or the business entity you represent) and LeadFlow AI.

You represent that you have the legal authority to bind your business to these Terms. If you are using the Service on behalf of an employer or other entity, you confirm you are authorized to do so.

2. Description of Service

LeadFlow AI provides an AI-powered lead capture and dispatcher platform that helps local service businesses automate the intake, qualification, and routing of inbound leads. The Service includes, but is not limited to:

  • AI-driven conversational intake interfaces
  • Lead data capture, storage, and management
  • SMS and email notification dispatch
  • Owner dashboards and reporting
  • Integration with third-party services (Twilio, Stripe, OpenAI)

LeadFlow AI is a lead capture tool. We do not guarantee you will receive leads, customers, or revenue. Results depend on your industry, market conditions, service quality, pricing, and business effort.

3. User Accounts & Responsibilities

To access certain features, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Notifying LeadFlow AI immediately of any unauthorized use
  • Providing accurate, current, and complete information during onboarding
  • Keeping your business profile and contact information up to date

LeadFlow AI reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

4. Acceptable Use

You agree NOT to use the Service:

  • For any illegal purpose or in violation of applicable laws
  • To send unsolicited communications or spam
  • To reverse engineer, decompile, or disassemble the AI dispatcher or platform
  • To use the platform in regulated industries (healthcare, legal, financial, etc.) unless you hold the required licenses and comply with applicable regulations
  • To harvest, scrape, or extract data from the platform for purposes not authorized by LeadFlow AI
  • To transmit viruses, malware, or other harmful code
  • To interfere with or disrupt the integrity or performance of the Service

Violations may result in immediate suspension or termination of your account. See our Acceptable Use Policy for full details.

5. Subscription & Billing

Paid subscriptions to LeadFlow AI are billed according to the plan selected at checkout. All prices are in USD.

  • Recurring billing: Monthly plans renew automatically on the same day each month. Annual plans renew annually.
  • Cancellation: You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. No refunds for partial months.
  • Price changes: LeadFlow AI may change pricing with 30 days' notice prior to your next billing cycle.
  • Failed payments: Accounts with failed payments may be suspended after 14 days.

See our Refund Policy for information about refunds and our Limitation of Liability page for caps on damages.

6. Intellectual Property

LeadFlow AI and its licensors own all rights, title, and interest in the platform, including all software, designs, text, graphics, and code. You retain ownership of the data you submit through the Service.

You are granted a limited, non-exclusive, revocable license to use the platform in accordance with these Terms. You may not copy, redistribute, or create derivative works of the platform without written permission.

7. Limitation of Liability

LeadFlow AI provides the platform "as is" and "as available." To the maximum extent permitted by law, LeadFlow AI is not liable for any indirect, incidental, consequential, special, or exemplary damages, including lost profits, lost revenue, or lost business opportunities.

Our total liability for any claim arising from use of the Service is limited to the total fees paid by you in the twelve (12) months preceding the claim. See our full Limitation of Liability page for complete terms.

8. Disclaimer

LeadFlow AI helps automate lead capture and qualification. We do not promise income, results, conversion rates, leads, or business growth. Actual results depend on your industry, market conditions, business effort, pricing, and service quality.

AI-generated responses are produced automatically and may contain errors. You are responsible for reviewing AI outputs and ensuring your business complies with all applicable laws, licensing requirements, and regulations. Testimonials or case studies on our site represent individual experiences and are not guaranteed.

See our full Disclaimer page.

9. Indemnification

You agree to indemnify, defend, and hold harmless LeadFlow AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service, your violation of these Terms, or your violation of any third-party rights.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Delaware.

11. Changes to These Terms

LeadFlow AI may update these Terms from time to time. When we make material changes, we will post the updated Terms on this page with a revised "Last updated" date. We will also notify you via email or a prominent notice on our website at least 30 days before the changes take effect.

Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

12. Contact

For questions about these Terms, contact us at:

Email: support@polsia.app
Company: Polsia, Inc.
Website: https://towline-3.polsia.app

Also see: Privacy Policy · Acceptable Use Policy · Refund Policy · Disclaimer · Limitation of Liability